Terms and Conditions

  • Service Agreement: Energy Connection provides uninterrupted service based on customer subscription.
  • Payment Terms: Customers are required to settle bills within 30 days of issuance. Late fees may apply.
  • Data Privacy: All customer data is kept confidential and used only for service provision.
  • Liability: Energy Connection is not responsible for service interruptions caused by external factors such as natural disasters.
  • Cancellation Policy: Service cancellation requires a 30-day notice. Early cancellation fees may apply.